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University of New Mexico

Stage one in a student-centric web experience.

As part of a multi-year, phased approach to supporting new students at the University of New Mexico, FosterMilo was retained to accomplish the following:

  • Conduct usability research with students
  • Cross-train UNM IT staff in usability and agile project management
  • Design a 3 phase approach to creating a student-centric authenticated support system online

Live at students.unm.edu is our early data-gathering prototype, designed to support the most common student questions and organized in a way that supports their mental model. Based upon early usage data gathered here, UNM will implement increasingly sophisticated technology to support the students every step of the way in their UNM experience.

 

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